EAGLE ROOFING CUSTOMER REVIEWS

I’m a BIG review person and that has never steered me in the wrong direction. So After my pleasant experience with Eagle Roofing, LLC and the owner Brittany Crandall I HAD to write a review. I hope this helps someone else searching for a roofing company.

I’m a female homeowner who needed a new roof. After two attempts in filing insurance claims for the roof I was denied. That meant that I would be paying for my new roof out of pocket! UGH Now for the daunting task of finding a REPUTABLE roofing company who wouldn’t take advantage of me. I found Brittany at Eagles Roofing, LLC through a referral. At first, I was skeptical, but once we met I KNEW I had to hire her. Plus she’s a female business owner and I love supporting other female entrepreneurs. Brittany worked hard to get the top of the line roofing materials for me at a very reasonable price. The price was more than fair and I never felt like I was being taken advantage of. She literally handled everything for me! I had to be out of town while the roof was being put on and she assured me that she would handle it all while I was gone. She not only handled it she crushed it! Brittany kept in touch with me every single day sending me pictures and FaceTiming me so I could see all the progress. The job was performed on time, professionally, organized and spotless! We live in midtown (Atlanta) in a neighborhood that is constantly being watched by the neighborhood “Karens”. They find joy in watching for ANYTHING out of line. I was fully expecting an email about the “mess”, but I never heard a single word…except who did your roof!?! Lol

The new roof is BEAUTIFUL!!! They installed new upgraded architectural shingles, removed an old chimney and added more roof vents for extra ventilation. This is one of those things we all HATE spending money on, but afterwards we’re happy. I couldn’t be happier with the look or the work Eagle Roofing, LLC. I would HIGLY recommend them and would encourage you to just give her a chance…you won’t be disappointed! You’re welcome!:)

Services: Roof installation, Attic venting, Roof repair for storm & wind damage, Roof repair, Gutter repairs, Roof inspection

jason godwin

Eagle Roofing is great from start to finish! They are easy to work with, fair, honest and up front. Their prices are very fair. Definitely our number one choice for roofing!

Services: Roof repair for storm & wind damage, Roof repair, Roof damage repair

Justine Lemmo

The first time I met the owners of Eagle Roofing, Kevin and Brittany, was in 2019. I was looking for a roofing company to repair a leak in my roof and I consulted BBB. Eagle Roofing’s rating was top notch so I went on their website and was thrilled to read in their Service statement “no job was too small.” I called to make an appointment and within 24 hours they were at my home. The repair was done the same day. I also had some ceiling damage in one of my rooms due to the roof leak and Kevin inspected both my attic and ceiling. He called in one of their contractors and he was able to repair the ceiling and the boards in the attic, starting on the day after he was called.

The next time I needed roofing help was recently in July (2021). This time I noticed a hole in my shed’s roof. Once again, they promptly returned my call and came out to my home and this leak was fixed the same day. I asked Kevin to check my house roof for any hail and wind damage since we had many severe storms recently. After his inspection, enough damage had been done to warrant my insurance company to come out and inspect the roof. Both Kevin and Brittany were there to assist, if necessary, for any questions the the insurance adjuster would have during the inspection. It was agreed, the roof need to be replaced. Brittany took me through the steps needed to complete the contract explaining with clarity and detail how this insurance claim would be handled with my best interests in mind. She also helped me in choosing the shingles that were appropriately suited for my house and her recommendation was excellent! The roof looks great! Kevin and Brittany were never pushy, but eager to listen, help, and give suggestions. Their company is one of integrity, reliability and trustworthiness. I’m so thankful for Eagle Roofing Company!

Services: Roof repair, Roof installation, Roof inspection

Jacqueline Ryan

They did a terrific job! Brittany stayed in touch and kept us informed the whole time. The roof looks great and we could not be happier!

Services: Roof installation, Roof inspection

Brent Wilson

Wonderful quality and service. Owners involved and present in fact many times working the roofing job. They were there to clean up and came next day to check it. Responsive. Recommend highly!.

Services: Roof installation

Susan Layton – Local Guide 142 Reviews

Excellent service from start to finish. Easy to contact, easy to work with! Upfront and honest! Very fair prices.

Justine L

We worked with Brittany with Eagle Roofing. She made the entire experience easy and pleasurable. The roof looks great. We are very pleased.

Tracy S

They were excellent, from beginning to end. Roof looks better than when we bought the newly built house. Owners were involved and out here cleaning up that day. Did the roof in one day however the next morning they were out again checking to make sure that it was clean and well done. They worked so well with my insurance company. Highly recommend.

Susan L

Just had Kevin and Brittany replace the roof on my mom’s house. Our insurance company was reluctant to pay for a total replacement at first. Kevin and Brittany were instrumental in getting the insurance to replace the entire roof! The work was completed in a very professional and timely manner and the new roof looks great. If you’re in need of a new roof Eagle Roofing is the company that I would recommend!

Johnny D

Eagle roofing did an Awesome job on my roof. I loved the program that was sent to me, so I could see what my house, yes my actual house in the picture, would look like with the different colors of shingles. I ended up going with what Brittany recommended..I couldn’t decide !! I trusted her choice…I would highly recommend Eagle Roofing to anyone that asks !! Thank you !! Job well done !!

Theresa

We chose Eagle because of all the recommendations on Nextdoor, then we went on the BBB to check them out and that sealed the deal. They met with our insurance company and everything was settled that day.. we got our first check and they started and finished in one day. They took one break and worked until 8:30 PM to finish. They came back the next day to make sure all the debris was gone. Our roof looks great and I love the color. I would trust Brittney and Kevin to do it again.

Suzanne C

I would highly recommend Eagle Roofing. They were prompt and efficient. Every question was responded to in a timely manner. I was presented a formal quote and agreement. I was presented with a folder upon completion with my warranty documents inside. Every aspect of this job was done professionally and well. Upon completion, there was not a trace of debris left behind. They did a wonderful job and I really appreciate everything they did for me.

Angela B

Making your customer feel “special” never gets old. The owners and team of Eagle Roofing consistently deliver, from their technical expertise to going the extra mile to meet my needs and expectations. They were timely, attentive, fairly priced and experts at problem solving. They were always willing to say “yes” to every request and delivered the perfect customer experience. Highly recommended!

Sue H

I cannot thank Eagle Roofing enough for all their help. During a recent storm, I had a tree go through my roof. Eagle Roofing helped me with everything from meeting with my insurance adjuster through the whole process of the roof replacement. They even helped me find other contractors to make other repairs. They were fair and honest in all their dealings. And, my new roof looks amazing. Thank you again for all your help.

Sandy M

I would highly recommend Eagle Roofing. From my first conversation with them to the end, they showed great knowledge, understanding, flexibility and true willingness to be helpful and strategic in providing a roofing solution. I am a long distance owner and Brittany made me feel very comfortable managing the whole process, from meeting and talking to the adjustor, my property manager and my tenants. She handled everything with ease and a terrific and pleasant attitude, despite multiple delays on my end for various reasons. Eagle completed the job very quickly and professionally–one of the best contractors I’ve ever worked with!

Wendy C

Eagle Roofing LLC came highly recommended from one of my neighbors, for their impeccable service! My family is delighted to be added to their long list of thoroughly satisfied customers! Their customer service was outstanding, backed with high quality technical delivery! We have been once rejected by our insurance company for roof upgrade. We knew we needed to work on the roof, so we were ready to pay out of pocket if we have to, just to get it down. The owners came out, inspected our roof and took time to educate us on our options. Their knowledge on building codes, insurance and roofing was simply amazing. They were very forthright and honest on the possible outcomes based on the data and their deep experience. We felt confident we were in great hands! They guided us through the process, using a public adjuster and we were very pleased to get the same insurance company approve a total roof replacement! The replacement project itself was one of the most pleasant construction projects we have had too! They were prompt, kept us informed on what to expect when, and they met and exceeded all our expectations! We will strongly recommend them for any roofing project!!! Even if you are just thinking about, please just take advantage of their wealth of knowledge and advise, and you will not be disappointed!

Ezra U

Eagle Roofing is an outstanding company! The owners/managers are very knowledgeable about roofing and roofing products. They worked directly with my insurance company and cc’d me on all message traffic. I was very happy and lucky to receive great comments about Eagle Roofing from my neighbor across the street. All of the employees were hard working, professionals. I am extremely pleased with my new roof and the ease at which this process was completed!

Pete M

Eagle did a great job on our roof. They helped us navigate our insurance company, which was not very cooperative in the beginning. They responded to every inquiry quickly. Their crew showed up on time and finished on time, and the roof looks great. The clean up was very thorough. I recommend them 100%!

LFH19

Eagle Roofing did a great job on our roof. They were excellent with communication and helpful to answer all our questions. They made sure the job was done to our satisfaction and that we were happy. We would recommend Eagle Roofing to anyone.

Brent W

Eagle Roofing replaced our roof a few years back & they were GREAT! Brittany, the owner, was extremely helpful & knowledgeable throughout the entire process & made everything so quick & easy for us, especially in dealing with our insurance company.

I’m a tough cookie to please & can be extremely picky & high maintenance & they were so attentive & patient & kind & professional. These are definitely good people with a good heart & have a good work ethic & that do good work! I would definitely recommend them!

Jessica Routh

Comment From Eagle Roofing Review

It was my pleasure to work with you guys! So thankful for your kind words.

Eagle Roofing LLC

We just had the same problem and Brittany’s guys from Eagle Roofing were able to come out quickly and did a great job. Brittany Whitlow-Crandall- 404-973-7609.

Elizabeth Bearden

We had our roof replaced recently with Eagle Roofing. They did a fabulous job and we could not be more thrilled with the outcome. They were very knowledgeable, experienced, and efficient. It took about a day to remove and install the new roof.

The clean up was also equally amazing. We are so happy with our new roof. Call and ask for Brittany.

Kimberly Hayes

We had Eagle roofing replace our roof. Kevin and Brittany had a personal touch with making sure everything was done right, on time and at a fair cost.

They did an excellent job and replaced our roof while we were out of town. We came back to a beautiful new roof and it didn’t even look like anyone had been there with how clean they left it. I would highly recommend using them for your roof replacement.

Trevor Enge